1. Institutional Development: The Project strives to empower the Ministry in its dual role as chief service provider and regulator of the health sector by strengthening its institutional capacity and that of partnering health NGOs and academic institutions, and by providing technical assistance to create and implement improved governance, management, administrative and clinical practices.
2. Health Information System: The Project works directly with the Ministry to create and implement an integrated and automated health information system. This system is designed to be inclusive of clinical standards and protocols, patient records, MoH personnel files, staff schedules, job descriptions, comprehensive financial information, cost of services, pharmaceutical stock information, equipment information and preventative maintenance schedules, and a referral system.
3. Primary Health Care Support:The Project supports the Ministry of Health to implement an integrated approach for improving the quality of care in primary health-care clinics throughincreasing professional capacity, developing and implementing an essential package of services, and strengthening community-clinic linkages. In addition, a “champion community” initiative in select communities enforces the integrated approach by focusing on preventative health programs aimed educating the public and strengthening the relationships between clinics and the communities they serve.
4. Hospital Support: The Project provides technical assistance to the Ministry and select NGOsin an effort to improve the quality of care in hospitals with special emphasis on enhancing emergency medicine, addressing issues of patient safety, and improving clinical services. The Project also provides on-the-job and formal training to improve the skills of staff.
5. Procurement Support: The Project applies a strategic approach to procurement to advance the quality of available health-care services and to provide services that were previously unavailable within the Palestinian system. Medical equipment, pharmaceuticals, and commodities are procured according to Ministry- and NGO-led needs assessments. The procurement process includes training sessions on the use and maintenance of equipment as well as preventive maintenance schedules to extend the life of equipment and to ensure the accuracy of results.