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Thursday, 11 April 2013

Palestinian citizens have greater trust in Ministry of Health (MOH) primary health care (PHC) services as a result of USAID health reform

Over a third of residents surveyed said that they had more confidence in PHC services than before as a result of MOH health planning reforms supported by USAID.  The MOH joined with residents to form community-clinic boards to identify and respond to local health priorities in 82 West Bank communities. The MOH bridged a historical gap between communities and its clinics by soliciting and acting upon citizen feedback.  Overall satisfaction rose by nearly 25% with MOH services, with 82% of residents describing the services they received positively.

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Thursday, 4 April 2013

The USAID-funded Health Information System (HIS) has enhanced health care services, according to Ministry of Health (MOH) staff

Patient care and administrative/managerial practices are improved by HIS use, 80% of users said in a recent survey. Users reported that the system increases efficiency (82%), improves performance and accountability (80%), and makes reporting more effective (84%). MOH facilities are better at tracking patients, staff, and non-medical commodities, analyzing data trends, and planning. “The linkage [of all hospital functions] through HIS will enable us to provide the best standard of health care to Palestinian citizens,” said a MOH hospital manager.

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Thursday, 28 March 2013

$1.8 million in USAID grants changed countless lives by providing access to screening, rehabilitation, advanced treatment, and health education.

USAID strengthened community-based services and built health care capacity through a $1.8 million grants program that ended this month. “We were able to use the USAID grants to pilot a new approach. We were able to reach people in their communities. That all started with the Project,” said Maha from grantee Princess Basma Center. “Before we only provided in-patient services.” The 17 grantees established referral networks, introduced new services, expanded screenings, provided rehabilitation and advanced care, and built health education capacity.

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Thursday, 21 March 2013

Advanced training improves Ministry of Health (MOH) utilization of USAID-funded $3.4 million computerized tomography (CT) scanners

Advanced follow-up CT training by the USAID Health Project is enabling the MOH to fully utilize four scanners provided two years ago. “Many tests were [being] referred abroad because our CTs could do them but the technicians couldn’t. Following this intensive training, [our technicians] can do much wider variety of images with high precision and speed,” said MOH radiologist Adel Khasib, after on-site vendor training. “Now we can make additional examinations that we never were able to do before,” said Amin Kabaha, CT technician.

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Thursday, 7 March 2013

Ministry of Health (MOH) managers demonstrate impact of USAID-funded Health Information System (HIS) to senior MOH administrators

Senior MOH leadership said they better understood HIS as a health system management tool after Rafidia Hospital managers demonstrated how they use HIS for data-based decision-making. “It connects all parts of MOH, which means MOH performance will be controlled, distributed and organized,” commented one administrator. The senior leadership also brainstormed on removing bureaucratic limits faced by HIS and identified how to use the system to improve their management processes, including creating better management of revenue and inventory.

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“This training provided by the Flagship and MoH has given us the opportunity to be more confident and efficient under our new official job descriptions. With this training, we will be able to gain the respect of the public as professional ambulance drivers - rather than chauffeurs."

MoH ambulance driver



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